Privacy Policy

Atrium Media Group

Nicholas Bello Pereira, d/b/a Atrium Media Group (“AMG,” “we,” “us,” or “our”) respects the privacy of its clients, website visitors, business contacts, and service providers.

1. Information We May Collect AMG may collect information necessary to arrange, perform, and deliver its services, including names, company names, email addresses, telephone numbers, billing information, property addresses, appointment information, services purchased, communications, website technical information, and information submitted through forms. We may also collect property access information, including lockbox codes, e-lock or electronic lock codes, gate codes, temporary access credentials, entry instructions, and information concerning the location, collection, use, and return of keys. This information may include the names and contact details of owners, property managers, real estate agents, employees, or local contacts responsible for providing access to the property or its keys.

2. Property Access Credentials Access credentials will be used only to the extent reasonably necessary to coordinate and perform the contracted services. AMG may share this information with the photographer, videographer, or other professional assigned to the applicable property. AMG will not use codes, keys, or other access credentials for purposes unrelated to the contracted service. Whenever reasonably possible, access to this information will be limited to persons who need it to perform their responsibilities. Temporary credentials will no longer be used when they are no longer necessary, subject to applicable legal, contractual, or legitimate recordkeeping obligations.

3. Payment Information Payments may be processed by third-party providers, including Stripe. When complete payment credentials are processed directly by a payment processor, AMG does not need to store those complete credentials itself.

4. How We Use Information Information may be used to process bookings and payments; perform and deliver services; coordinate professionals; facilitate authorized property access; communicate with clients; send confirmations and updates; provide customer support; improve services; prevent fraud; maintain business and accounting records; and comply with legal obligations.

5. Information Sharing AMG may share necessary information with payment processors, photographers, videographers, drone operators, editors, independent contractors, hosting providers, scheduling systems, storage providers, communications providers, and other vendors necessary to its operations.

Information shared will be limited to what is necessary for the applicable purpose.

6. Sale of Personal Information AMG does not sell personal information in exchange for money.

7. Information Retention AMG may retain information for as long as reasonably necessary for business, contractual, accounting, legal, security, and dispute-resolution purposes. Temporary access codes and credentials should not be retained longer than reasonably necessary, subject to applicable obligations.

8. Security AMG uses reasonable administrative and technical measures designed to protect information under its control. No electronic system can guarantee absolute security.

9. Privacy Questions and Requests Questions or requests concerning privacy may be sent to: info@atriummediagroup.com

10. Changes to This Policy AMG may update this Privacy Policy as its services, technology, vendors, or legal obligations evolve. The date of the current version will appear at the beginning of this policy.